Information Technology Department Service Catalog

Hello can you please give me some information about the Service Catalog of the Information Technology Department, as here I am looking for the details of it? Give me the link of the Service Catalog of the Information Technology Department so that I can visit it and get there complete details?

I want to know the Information Technology Department Service Catalog of Binghamton University so can you tell me?

[shikha]

The Information Technology Service ITS Catalog provides the Binghamton University Community with a portfolio of IT service offerings in a online catalog packaged by relevant services.

ITS Service Catalog

The ITS Service Catalog provides detailed information about each service, such as:

The service name
A description of the service
Whom to contact about the service.
Who is eligible for the service.
Requirements to receive the service.
Hours of availability.
Cost, if any, for the service.
Where to find additional information about the service.

Application Development and Support-

Provide support for enterprise wide applications as well as custom software development and consulting.

Communication and Collaboration-

Includes email and Google Apps, telecommunication services, audio and video conferencing, and alerts.

Consulting and Support-

Provide support to students, faculty and staff on the use of available technologies.

Desktop Services and Support-

Provide support for hardware and software issues, Virtual Desktop, pc and laptop quotes, setup, and hardware repairs for University owned equipment.

File Storage and Printing-

Provide support for disk storage, backup and recovery services, and printing support in public computing labs.

Identity and Access Management-

Provide support for username/password and entitlements required to access University online services.

Instructional Support-

Provide technology and support services to carry out the educational mission of the University.

ITS Data Center-

Provide servers, storage, colocation hosting, hardware recycling, and scanning/test scoring services.

Networking-

Provide support for the campus network (wired and wireless), VPN, and firewall.

Research Support-

Provide technical and consulting services in support of the research community and associates.

Technology Teaching Tools and Services for Faculty-

Provide a collection of technology tools and services for faculty and teaching staff to enhance student learning.

Contact

Information Technology Services
Binghamton University
P.O. Box 6000
Binghamton, NY 13902-6000
Telephone: (607) 777-6114
Fax: (607) 777-4009