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Re: The Knowledge Management Assessment Tool (KMAT)
Well The Knowledge Management Assessment Tool (KMAT) is a collaborative benchmarking tool. It is made to help organisations make an initial high-level assessment of how well they manage know-ledge. The intention of the KMAT is not to do competitive or cooperative benchmarking, but to do collaborative or internal benchmarking. KMAT can direct organisations toward areas that require more attention, as well as identify knowledge management practices in which they excel. Three types of comparison reports can be generated using the KMAT. External benchmarking compares an organisation with the overall (multi-industry) KMAT database or a smaller customised group. Internal benchmarking compares an individual or division within an organisation with a group of their peers who have also responded to the KMAT. Average benchmarking compares the average of a group or individuals within an organisation with the overall KMAT database, or a smaller customised group (combines internal and external comparisons). Ratings include performance and importance ratings. The results are interpreted according to a matrix with four quadrants indicating start, stop, improve and continue and prioritise and select. KMAT Model The KMAT, is based on an organisational knowledge management model, gives ways that four enablers (leadership, culture, technology and measurement) can be used to foster the development of organisational knowledge through the knowledge management process. The model places all of the major knowledge management activities and enablers together in a dynamic system 6. Each of the five sections of the tool - leadership, culture, technology, measurement and process – encompasses a set of knowledge management practices. Educational institutions can have their perfor-mance rated and benchmarked with those of other institutions for each of 24 practices 6. Leadership practices encompass broad issues of strategy and how the organization defines its business and uses its knowledge assets to reinforce its core competencies 7. Knowledge management needs to be hooked directly into the way the organisation is managed |
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