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MBA in Hotel Management Syllabus |
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Re: MBA in Hotel Management Syllabus
As you want to download syllabus of Hotel Management Program offered by SUN International Institute of Technology and Management, so here is complete syllabus: SUN MBA in Hotel Management Syllabus MBA 101 PRINCIPLES & PRACTICES OF MANAGEMENT UNIT I Definition, nature, purpose and scope of management. Functions of a manager, an overview of planning, organizing and controlling. Ethics in managing and social responsibility of managers. UNIT II Evolution of management thought - Contributions made by Taylor, Gantt, Gilbreth, Fayol, Weber, Elton Mayo, Chester Bernard, Maslow, Hertzberg, Likert and McGregor. Management Science, Operations Research/Mathematical School/ Decision Theory approach. Systems Approach: Key concepts in systems - Closed system versus open system, Subsystems, System Boundary. McKinsey’s 7-S Approach. . UNIT III Planning: Types of plans, steps in planning, and process of planning. Nature of objectives, setting objectives. Concept and process of Managing by Objectives. Nature and purpose of strategies and policies. Strategic planning process. SWOT analysis, Portfolio matrix, premising and forecasting. UNIT IV Decision-Making: Importance and steps in Decision Making; Traditional approaches to decision-making; Decision making under certainty – programmed decisions; Introduction to decision-making under uncertainty, nonprogrammed decisions; decision tree; group-aided decisions; Brain storming; Creativity - creative problem solving. Organizing: Concept of organization, process of organizing, bases of departmentalization Authority & power - concept & distinction Line & Staff concept; problems of use of staff & ways to avoid line-staff conflict, Delegation - concept of delegation; elements of delegation - authority, responsibility, accountability. Reasons for failure of delegation & how to make delegation effective. Decentralization - concept, reasons for decentralization and types (or methods) of decentralization. Span of Management – concept, early ideas on span of management, factors determining effective span-situational approach. UNIT V Coordination- Concept and importance of coordination; factors which make coordination difficult; techniques or methods to ensure effective coordination Control: Concept, planning-control relationship, process of control –setting objectives, establishing standards, measuring performance, correcting deviations. Human response to control. Dimensions or Types of Control - (a) Feed forward control (b) Concurrent Control (Real Time Information & Control), (c) Feedback Control v) Techniques of Control - Brief review of Traditional Techniques & Modern Techniques of Control. Comparative study: Comparative study of main features of Japanese Management and Z-culture of American Companies. MBA 102 ORGANISATIONAL BEHAVIOUR UNIT I Organizational Behaviour - What managers do, definition of OB, contributing discipline to OB, challenges and opportunities for OB. Foundations of Individual behaviour - biographical characteristics, ability, and learning. Values, Attitudes and Job satisfaction. Personality and Emotions Perception. UNIT II Motivation - Concept, Theories of Maslow, Herzberg, McCelland, Porter & Lawler Model,Application of Motivation concept. Foundations of Group Behaviour - Group formation, development and structure, group processes, group decision – making techniques, work teams. Interpersonal Skill - Transactional analysis, Life Positions, Johari Window. Leadership: Concept, theories, Styles and their application. UNIT III Power and politics in organization Conflict Management, Stress Management, Crisis Management Organisational Change & Development, innovation, creating learning organization Organisational Culture Organisational Effectiveness. SUN MBA in Hotel Management Syllabus Last edited by shikha; 9th May 2017 at 09:51 AM. |
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