Punjab National Bank Grievance Cell

I want to get the contract details of Grievance Cell of Punjab National Bank so can you tell me?

[shikha]

Punjab National Bank PNB provides the best in customer service. If you are not satisfied with their services you can highlight your concern to Grievance cell.

PNB Grievance Cell contact-

Please Contact-

Branch Manager (who is first point to contact) for immediate redressal .

Complaint Form-

All India Toll Free Number: 1800 180 2222,1800 103 2222 or 0120-2490000

For any query related to-

Missed call on these numbers from the registered mobile will get you Balance Enquiry.

FOR CREDIT CARD HELPLINE: 1800 180 2345 or 0120-4616200

CUSTOMERS are requested to approach the BRANCH MANAGER in case of any grievances. If not satisfied, they may escalate the issue to:

LEVEL I

Circle Head
Punjab National Bank

LEVEL II

Field General Manager

LEVEL III

Sh. Rajeev raizada,
Principal Nodal Officer
(General Manager),
PUNJAB NATIONAL BANK
Customer Care Centre
HO: 5,Sansad Marg,
New Delhi-110001
Tel.No: + 91-11-23716185
Fax: + 91-11-23323707
E-Mail: care@pnb.co.in

If complainant does not receive a reply within months or is not satisfied with the reply of bank, can approach to

Chief Customer Service Officer (CCSO)
Internal Ombudsman
Punjab National Bank
Customer Care Centre
Head Office:5 Sansad Marg,New Delhi 110001
Phone: 011-23717425, Fax: 011-23323707
Email: ccso@pnb.co.in