SMU MBA Sample Paper Download

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Hii sir, I Wants to get the Question Paper for the Business Communication of the MBA Course of the Sikkim Manipal University ?

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As you Asking for the Question Paper for the Business Communication of the MBA Course of the Sikkim Manipal University the Question paper is given below


BUSINESS COMMUNICATION

1. Communication is a process involving the selection, production and
transmission of signs in such a way as to help a receiver perceive a meaning
similar to that in the mind of the communicator. This definition of communication
was given by:
a) Newman and Summer b) Bellows, Gilson and Odirone c) Berelson and Steiner
d) Fotheringham

2. Communication starts with :
a) Message b) Sender c) Channel d) Feedback


3. The number of key elements in the communication process is :
a) Five
b) Six
c) Seven
d) Four

4. The two broad areas of communication are :
a) Oral and written communication
b) Verbal and written communication
c) Verbal and non-verbal communication
d) Oral and non-verbal communication

5. Which of the following are examples of oral communication?
a) Meetings, memos and presentations
b) Meetings, memos and performance reviews
c) Meetings, presentations and performance reviews
d) Reports, presentations and performance reviews

6.Which of the following are examples of written communication?
a) Letters and voicemail
b) Reports and email
c) Circulars and voicemail
d) Presentations and email

7. All the following are external stakeholders of an organization, except:
a) Media b) Government c) Suppliers d) Shareholders

8. Functional coordination is one important reason for communicating with :
a) Superiors b) Peers c) Subordinates d) Employees unions

9. Communication with superiors involves:
a) Problem solving b) Disciplinary matters c) Welfare aspects d) Public
relations

10. Listening has been identified as one of the seven habits of highly effective
people by :
a) Lundsteen b) Stephen Covey c) Lee Iacocca d) Tom Peters

11. The most basic type of listening is known as :
a) Discriminative listening b) Comprehension listening c) Appreciative listening d)
Evaluative listening

12. Another name for dialogic listening is :
a) Empathetic listening b) Therapeutic listening c) Relational listening d)
Active listening

13. Readability is determined mainly by :
a) Punctuation b) Length of words c) Active and passive voice d) Spelling

14. One broad principle of general writing is :
a) Write to express, not to impress b) Write to impress not to express c) Tone d)
Emphasis and subordination

15. Writing style can be improved through use of :
a) Jargon b) Slang c) Simple words d) Metaphors

16. All the following are advantages of oral communication, except :
a) Control over receivers attention b) Immediate feedback c) Personal quality d)
Conveying complex information

17. Teleconferencing is not suitable for :
a) Meetings b) Interviews c) Problem solving d) Keeping in touch with country
offices

18. One advantage of telephone communication is :
a) Good for problem solving b) Permits use of some non-verbal cues c)
Conveying large amount of information d) Keeping a permanent record

19. Reading refers to which element of the communication process?
a) Encoding b) Decoding c) Message d) Channel

20. Reading for information about what is happening within your organization is
called :
a) Reading for pleasure b) Reading for personal interest c) Reading for internal
information d) Professional reading