Alagappa University BBA Question Papers

Can you provide me the Alagappa University BBA Question Papers?

[Arvind Kumar]

Here I am providing you the B.B.A. (Banking) Degree Examination question paper.

This question paper is as below:

1. Write a note on the need and importance of business communication.

2. Write short notes on the following :
(a) Form letters
(b) Memos
(c) Business letter as a means of spreading goodwill.

3. Mention important points that should be included in a quotation.

4. What factors should be kept in mind while responding to a complaint letter if the claim is to be refused?

5. Draft a letter to one of your agents whose sales are much lower than those of other agents in neighbouring districts. Ask him if he can example this.

6. Explain the term bank correspondence. What are the types of bank correspondence?

7. What is a report? State the main points to be considered in drafting a report.

8. What are the qualities of a good business letter?
PART B — (4  15 = 60 marks)

Answer any FOUR questions.
9. What are the various channels of communication? Write detailed notes on the importance, advantages and limitations of any two of them.

10. What are sematic barriers of effective communication? How can they be overcome?

11. Draft a letter to Hindustan watch company, chennai-1, asking for a copy of their latest catalogue. State that you propose to stock watches for sale. Ask for their best trade terms for the supply of their watches and clocks

12. Draft a suitable reply to a customer who has complained about the poor service of the typewriters supplied by you.

13. As a customer of your bank, draft a letter requesting the bank to grant a medium term loan of Rs. 25 lakhs and reply from the banker sanctioning the loan.

14. Draft an application for the post of lecturer in an reputed institutions.

15. Discuss the various type of report


Map

For complete question paper are providing you the attachment file. You can download free from here.