| 30th January 2018 04:52 PM | |
| shikha | Re: IRDA General Insurance Complaints The Insurance Regulatory and Development Authority of India (IRDAI) is an autonomous, statutory agency tasked with regulating and promoting the insurance and re-insurance industries in India How to make a complaint If you are unhappy with your insurance company Approach the Grievance Redressal Officer of its branch or any other office that you deal with. Click here for mail ids of Grievance Redressal Officers, GRO, of all insurance companies Give your complaint in writing along with the necessary support documents Take a written acknowledgement of your complaint with the date. The insurance company should resolve your complaint within a reasonable time. In case if it is not resolved within 15 days or if you are unhappy with their resolution you can: Approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI: Call Toll Free Number 155255 (or) 1800 4254 732 or Send an e-mail to complaints@irda.gov.in Make use of IRDAI s online portal - Integrated Grievance Management System (IGMS): The following are the contact points for different types of complaints: 1. Toll free Call center number which is 155255 2. Write to or Email for complaints against Non-life insurance companies: Private Insurers: Shri K.Srinivas, Asst. Director, Insurance Regulatory and Development Authority Consumer Affairs Department United India Tower, 9th floor, 3-5-817/818, Basheerbagh, Hyderabad 500 029. E-mail ids: complaints@irda.gov.in Public Sector Insurers: Mr.R.Srinivasan, Officer on Special Duty Insurance Regulatory and Development Authority Consumer Affairs Department United India Tower, 9th floor, 3-5-817/818, Basheerbagh, Hyderabad 500 029. E-mail ids: complaints@irda.gov.in 3. Write to or Email for complaints against Life Insurance companies: Mr. T Venkateswara Rao, Deputy Director Insurance Regulatory and Development Authority Consumer Affairs Department United India Tower, 9th floor, 3-5-817/818, Basheerbagh, Hyderabad 500 029. E-mail id: complaints@irda.gov.in |
| 30th January 2018 04:51 PM | |
| Unregistered | IRDA General Insurance Complaints I have some official work in Insurance Regulatory and Development Authority of India (IRDAI) and searching for the complaints details. Will you please tell how to make complaint online or offline also provide me contact points for different types of complaints? |
