| 24th July 2012 02:20 PM | |
| Saksham | Re: Global Institute Tourism Management You want to do school of tourism from Global Institute of Management. SCHOOL OF TOURISM Foundation Programmes Certificate in Tour Guides Course Certificate in Nature Guides Course Certificate in Tour Leaders Course Certificate in Reservation and Ticketing Certificate in Outbound Tour Operations Certificate in Inbound Tour Operations CTRE Program for Practising Guides Mesra Malaysia Programmes COURSE SYLLABUS Module 1 Introduction to Malaysia Hospitality Getting to know Malaysia City Tour Providing Tourist & Business Information Module 2 Effective Listening The Spirit of Hospitality Basic English for Hotels Module 3 Introduction to Front Office Telephone Operations Reservations Conclerge:guest request,guest messaga, mail\parcel,flight confirmation Module 4 Basic Hotel Regulations OSHA Module 5 Front Desk:Registration,Cashering Report in Front Office Cost savings in the Front Office Module 6 Special Situation & Needs Services Rendered During the Stay Your Sales Role Up-selling at the Front Desk Module 7 Front Office Simulation Industrial Training |
| 24th July 2012 12:31 PM | |
| dr.anilrathor | Global Institute Tourism Management Hy I want to do school of tourism from Global Institute of Management Science so please can you give me the course list for foundation progam. And also provide me the syllabus of this course? |
